1) What does this policy cover?

This policy covers personal information processed by Pointalize through our website, emails, and any tools or features we operate. It does not cover third-party websites, apps, or services that we do not control, even if they link to or from our Services.

2) Information we collect

Information you provide

• Account & profile data: name, email address, and any information you submit when contacting us.
• Content you submit: inquiries, feedback, or other information sent via forms or email.
• Marketing preferences: opt-ins or opt-outs to newsletters and alerts.

Information collected automatically

• Device & usage data: IP address, browser type, pages viewed, referring/exit pages, timestamps, and general location (country/region) derived from IP.
• Cookies & similar tech: pixels, local storage, and tags that help us remember settings, understand usage, and improve performance.

Information from third parties

• Analytics & measurement partners: aggregated reports about site traffic and engagement.
• Advertising & affiliate partners: de-identified or pseudonymous data to track referral performance and campaign effectiveness.

3) Where we get your information

We obtain information directly from you, automatically through your use of the Services, and from third parties such as analytics, advertising, and affiliate networks that support our operations.

4) How we use your information

• Provide and improve the Services: operate, maintain, troubleshoot, and enhance features.
• Communicate with you: respond to inquiries, provide updates, and send marketing communications (where permitted).
• Personalize content: remember preferences and tailor recommendations.
• Analytics and performance: measure traffic, diagnose issues, and understand usage trends.
• Safety, security, and legal: detect, prevent, and address fraud, abuse, or violations; comply with applicable law and enforce our terms.

Legal bases (EEA/UK/Switzerland): We process personal data where necessary to perform a contract with you, with your consent, to comply with legal obligations, or for our legitimate interests (e.g., improving the Services and ensuring security) balanced against your rights.

5) How we share information

• Service providers: vendors that help us with hosting, analytics, communications, and security (bound by confidentiality and data protection terms).
• Advertising & affiliate partners: to measure conversions and attribution when you click a link to a partner site.
• Legal and safety: to comply with law or respond to lawful requests; to protect our rights, users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets; we will notify you of any material changes.
• With your direction or consent: when you ask us to share or otherwise consent to sharing.

We do not sell personal information in the conventional sense. Where required by law (e.g., certain U.S. privacy laws), we disclose whether we “share” personal information for targeted advertising; see Your privacy rights.

6) Cookies & similar technologies

We use cookies, pixels, and local storage to operate the site, remember preferences, analyze traffic, and understand the effectiveness of content and referrals. You can usually set your browser to block or delete cookies, but the site may not function properly without them.

7) Advertising, analytics & affiliate disclosure

Pointalize may work with analytics providers to understand site performance and with advertising or affiliate partners to fund our content. If you click on a link to a third-party site, that partner may use cookies or similar technologies to attribute a referral or to personalize offers on their site. We do not control third-party tracking technologies once you leave our Services. We encourage you to review the privacy policies of the sites you visit.

8) Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and our legal or operational needs.

9) How we protect your information

We use organizational and technical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) International data transfers

Your information may be processed in countries other than your own. Where applicable, we use appropriate safeguards for cross-border transfers (such as standard contractual clauses) and take steps to protect your information in accordance with this policy.

11) Children’s privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

12) Your privacy rights

EEA/UK/Switzerland (GDPR)

If you are in the EEA, UK, or Switzerland, you may have the right to request access to, correction or deletion of your personal data, to restrict or object to certain processing, and to data portability. You also have the right to withdraw consent where processing is based on consent.

United States (e.g., California)

Depending on your state, you may have rights to request access, deletion, correction, and to opt out of the sale or sharing of personal information or targeted advertising. We do not sell personal information for monetary consideration. To exercise rights or submit a request, see How to contact us.

We will not discriminate against you for exercising your privacy rights.

13) Your choices & controls

• Marketing emails: You can unsubscribe using the link in our emails.
• Browser settings: Block or delete cookies in your browser settings.
• Access/Deletion requests: Contact us as described below; we may need to verify your identity.

14) Do Not Track

Some browsers offer “Do Not Track” signals. There is no industry standard for responding to these signals and we do not respond to them at this time. We will update this policy if standards evolve.

15) Changes to this policy

We may update this policy from time to time. We will post the updated version with a new effective date. Material changes will be highlighted on this page or communicated by other appropriate means.

16) How to contact us

Data Controller: Pointalize

Email: privacy@pointalize.com
Or via our Contact Page

If you are in the EEA/UK/Switzerland and believe your rights have been infringed, you may lodge a complaint with your local supervisory authority. We encourage you to contact us first so we can address your concerns.